Utilities
Phoenix Systems delivers robust solutions that address the needs of Utility firms operating in a dynamic and changing marketplace. Using Optio software Utility firms are able to eliminate the use of paper-based communications like invoices, cheques, purchase orders, and to improve customer satisfaction and service levels. Additionally, by improving communications throughout the supply chain Utility firms can reduce the time it takes to collect cash from customers.
The combined use of Optio and SYSPRO software along with technical support services from Phoenix Systems can drive increased productivity and reduced operational expenses throughout the organization. SYSPRO facilitates sales analysis for market planning, demand analysis for replenishment planning, and cost/revenue analysis for profitability decisions purposes pertaining to contracts, quotes and channel product mix. It also provides the ability to trace items back to the source, track them from the source to their current location and identify all cost elements associated with the movement of the goods.
Further, the ability to post utility bills online, and then send out notifications to customers that enable them to view and pay bills online can result in solid savings. These solutions and others are available to support Utility firms in dynamic and changing times.















